Valve is fighting Steam Controller scalpers with a new reservations system

Valve 推出全新预订系统，打击 Steam 控制器黄牛

Valve’s new Steam Controller sold out quickly when it went on sale on Monday, and the company is going to open a “reservations queue” on Friday at 1PM ET for anyone who missed that initial run. Valve 新款 Steam 控制器在周一开售后迅速售罄。为了照顾那些错过首发抢购的玩家，Valve 将于美东时间周五下午 1 点开启“预订队列”。

When the controller initially went on sale, many potential buyers experienced difficulties checking out before the controller went out of stock, and some sellers on eBay posted listings for the controllers that were considerably more expensive than Valve’s $99 asking price. 在控制器最初开售时，许多潜在买家在结账过程中遇到了困难，导致商品迅速售罄。与此同时，eBay 上出现了一些转售信息，其价格远高于 Valve 99 美元的官方定价。

“While we were happy to see such a high level of interest, the experience for a lot of you trying to buy it was incredibly frustrating,” Valve says. It’s making changes to “improve the purchase experience and to limit reseller activity.” Valve 表示：“虽然我们很高兴看到大家如此热情，但对于许多试图购买的用户来说，这次体验确实令人非常沮丧。”公司目前正在做出调整，旨在“改善购买体验并限制黄牛行为”。

After the reservations queue is open, “Once you reserve, your place in line will be saved,” according to Valve. “When we go back in stock, order emails will be sent in the same order that reservations were made.” When your order email comes in, you’ll have 72 hours to complete the purchase, and you’ll only be able to buy one controller. 预订队列开放后，Valve 表示：“一旦预订成功，您的排队位置将被锁定。当库存恢复时，我们将按照预订顺序发送购买邮件。”收到购买邮件后，您有 72 小时的时间完成支付，且每人限购一个控制器。

To make a reservation, your account must be in good standing and you must have bought something on Steam before April 27th. And “for now,” if you’ve already bought a Steam Controller, you can’t reserve another. The company says it will begin fulfilling reservations “next week” in the US and Canada, and in the “following weeks” in the UK, the EU, and Australia. 要进行预订，您的账户必须信誉良好，且必须在 4 月 27 日之前在 Steam 上有过消费记录。此外，“目前”如果您已经购买过 Steam 控制器，则无法再次预订。Valve 表示，将于“下周”开始在美国和加拿大履行预订订单，随后几周内覆盖英国、欧盟和澳大利亚。

Valve still hasn’t committed to a firm date this year for when the Steam Machine and Steam Frame will go on sale. (Though it did recently import 50 tons of game consoles.) Hopefully, when they are available to order, Valve implements a reservations system — the company took reservations for the original Steam Deck, though it took several months after release for Valve to clear the queue. Valve 尚未确定今年 Steam Machine 和 Steam Frame 的具体发售日期（尽管该公司最近进口了 50 吨游戏主机）。希望当这些产品开放订购时，Valve 能实施类似的预订系统——该公司曾对初代 Steam Deck 采取过预订模式，尽管当时 Valve 花了几个月时间才消化完所有预订订单。