Incident Report: Railway Blocked by Google Cloud [resolved]
Incident Report: Railway Blocked by Google Cloud [Resolved]
事件报告：Railway 因 Google Cloud 封禁导致服务中断 [已解决]
LATEST We have resolved this incident and a post mortem is available here: https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage May 20, 07:57 UTC
最新进展 我们已解决此次事件，事故分析报告（Post-mortem）可在此处查看：https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage UTC 时间 5 月 20 日 07:57
Earlier updates
Monitoring Railway services have fully recovered. Some workloads may still need a redeploy, we’re automatically redeploying any we detect as unhealthy. If your service isn’t responding correctly, please trigger a redeploy from the dashboard or CLI. We’re sorry for the disruption. A detailed postmortem will follow once we’ve confirmed stability. May 20, 06:14 UTC
早期更新
监控中 Railway 服务已完全恢复。部分工作负载可能仍需重新部署，我们正在自动重新部署检测到的异常服务。如果您的服务响应不正常，请通过仪表板或 CLI 触发重新部署。对于此次中断，我们深表歉意。在确认系统稳定后，我们将发布详细的事故分析报告。 UTC 时间 5 月 20 日 06:14
Identified Deploys are now possible. Workloads still hosted on Google Cloud may continue to experience intermittent issues while we complete recovery. For ongoing context, see this FAQ article: https://station.railway.com/community/what-we-know-so-far-may-19th-2026-86354cdd. If you need direct support, please open a thread at https://station.railway.com. May 20, 04:58 UTC
已确认 目前已可以进行部署。在恢复工作完成期间，托管在 Google Cloud 上的工作负载可能会继续出现间歇性问题。有关持续更新的背景信息，请参阅此 FAQ 文章：https://station.railway.com/community/what-we-know-so-far-may-19th-2026-86354cdd。如需直接支持，请在 https://station.railway.com 开贴咨询。 UTC 时间 5 月 20 日 04:58
Identified More workloads are coming back online. Some users may still experience intermittent issues during the recovery. Non-enterprise deploys remain paused; enterprise deploys are unaffected. May 20, 03:05 UTC
已确认 更多工作负载正在恢复上线。在恢复过程中，部分用户可能仍会遇到间歇性问题。非企业版部署仍处于暂停状态；企业版部署不受影响。 UTC 时间 5 月 20 日 03:05
Identified We are seeing gradual recovery on Railway metal workloads. To ensure things remain stable as we ramp back up, we are temporarily throttling all non-enterprise builds to avoid overwhelming our build infrastructure. May 20, 01:41 UTC
已确认 我们观察到 Railway 金属服务器（Metal）工作负载正在逐步恢复。为确保在恢复过程中系统保持稳定，我们暂时限制了所有非企业版构建，以避免构建基础设施过载。 UTC 时间 5 月 20 日 01:41
Identified We have recovered our compute on Google Cloud, but services are unable to start because of ongoing networking issues on Google Cloud’s side. We are engaged with Google Cloud support to resolve this and will post the next update as soon as we have more to share. May 20, 01:34 UTC
已确认 我们已恢复在 Google Cloud 上的计算资源，但由于 Google Cloud 端持续存在的网络问题，服务无法启动。我们正与 Google Cloud 支持团队合作解决此问题，一旦有更多信息，我们将立即发布更新。 UTC 时间 5 月 20 日 01:34
Identified We are continuing to work on restoring access to our workloads on Google Cloud. In parallel, our infrastructure team is evaluating alternative paths to bring affected services back online. We do not have an ETA at this time and will continue posting updates as we have them. May 20, 01:23 UTC
已确认 我们正继续努力恢复对 Google Cloud 上工作负载的访问。同时，我们的基础设施团队正在评估其他方案，以使受影响的服务恢复上线。目前尚无预计恢复时间（ETA），我们将持续发布最新进展。 UTC 时间 5 月 20 日 01:23
Identified We are working to restore the Google Cloud infrastructure that powers our dashboard, API, and internal network’s control plane. We are in direct contact with Google Cloud’s support team. We do not have an ETA at this time. May 20, 00:37 UTC
已确认 我们正致力于恢复支撑仪表板、API 和内部网络控制平面的 Google Cloud 基础设施。我们已与 Google Cloud 支持团队取得直接联系。目前尚无预计恢复时间。 UTC 时间 5 月 20 日 00:37
Identified Google Cloud has blocked our account, making some Railway services unavailable. We have escalated this directly with Google. The Railway Platform team has since confirmed access to Google Cloud and is working on restoring access to all workloads. We have access to some of our Google Cloud–hosted infrastructure and are working to restore the rest of the service. We apologize for the disruption. May 19, 23:37 UTC
已确认 Google Cloud 封禁了我们的账户，导致部分 Railway 服务不可用。我们已直接向 Google 升级处理此事。Railway 平台团队现已确认恢复了对 Google Cloud 的访问，并正在努力恢复所有工作负载的访问权限。我们已能访问部分托管在 Google Cloud 上的基础设施，并正在努力恢复其余服务。对于此次中断，我们深表歉意。 UTC 时间 5 月 19 日 23:37
Identified We have identified the cause of the disruption. Access to our upstream cloud provider has been restored and we are working on a fix. The Railway dashboard and services running on our cloud infrastructure may continue to be affected until the fix is deployed. May 19, 22:43 UTC
已确认 我们已查明中断原因。对上游云服务提供商的访问已恢复，我们正在进行修复。在修复方案部署完成前，Railway 仪表板及运行在我们云基础设施上的服务可能会继续受到影响。 UTC 时间 5 月 19 日 22:43
Investigating We are investigating a widespread service disruption affecting Railway. Users may be experiencing errors including “no healthy upstream”, “unconditional drop overload”, login failures, and inability to access the dashboard. We are actively investigating and will provide updates as soon as possible. May 19, 22:29 UTC
调查中 我们正在调查影响 Railway 的大范围服务中断。用户可能会遇到“no healthy upstream”（无健康上游）、“unconditional drop overload”（无条件丢弃过载）、登录失败以及无法访问仪表板等错误。我们正在积极调查，并将尽快提供更新。 UTC 时间 5 月 19 日 22:29