NEA’s Tiffany Luck says enterprises are still figuring out their AI ROI

NEA 合伙人 Tiffany Luck：企业仍在摸索 AI 的投资回报率

Tokenmaxxing was the hottest trend in Silicon Valley earlier this year, with CEOs encouraging employees to push AI usage as far as it would go. Then the bill came due. 今年早些时候，“Tokenmaxxing”（最大化 AI 使用量）是硅谷最热门的趋势，首席执行官们纷纷鼓励员工尽可能多地使用 AI。然而，随后账单就来了。

Uber reportedly blew through its annual AI budget in a few months, some companies cut Claude licenses for parts of their org, and Meta killed its internal leaderboard. 据报道，Uber 在几个月内就花光了全年的 AI 预算，一些公司削减了部分部门的 Claude 许可证，Meta 也取消了其内部的 AI 排行榜。

This tension between hype and ROI is exactly where NEA partner Tiffany Luck lives these days. She got her start convincing companies that e-commerce was the future, and now she’s all in on AI, especially when it comes to the possibilities for “magic moments” in the consumer business. 这种炒作与投资回报率（ROI）之间的张力，正是 NEA 合伙人 Tiffany Luck 近期的工作重心。她职业生涯的起点是说服企业相信电子商务是未来，而现在她全身心投入到 AI 领域，尤其是关注消费业务中“神奇时刻”（magic moments）的可能性。

On this episode of TechCrunch’s Equity podcast, Luck joins Rebecca Bellan to talk about the future of personal agents, her thoughts on this year’s AI IPOs, and how startups are stepping in to help enterprises track return on AI spend. 在本期 TechCrunch 的《Equity》播客中，Luck 与 Rebecca Bellan 一起探讨了个人智能体的未来、她对今年 AI 公司 IPO 的看法，以及初创公司如何介入以帮助企业追踪 AI 支出的回报。

Subscribe to Equity on YouTube, Apple Podcasts, Overcast, Spotify and all the casts. You also can follow Equity on X and Threads, at @EquityPod. 欢迎在 YouTube、Apple Podcasts、Overcast、Spotify 及各大播客平台订阅《Equity》。你也可以在 X 和 Threads 上关注 @EquityPod。