Amazon fixing bug that billed some AWS customers billions of dollars
Amazon fixing bug that billed some AWS customers billions of dollars
亚马逊正在修复导致部分 AWS 客户被收取数十亿美元费用的漏洞
Some Amazon cloud customers woke up on Friday to a surprise bill estimate that said they owed billions of dollars for cloud services they had never used. 周五,一些亚马逊云服务客户醒来时收到了一份令人震惊的账单预估,显示他们因从未使用的云服务而欠下了数十亿美元。
Amazon confirmed on Friday that it’s trying to resolve a bug in its Amazon Web Services (AWS) billing portal that showed some customers “owed” millions or billions in cloud computing costs. 亚马逊周五证实,公司正在努力修复其亚马逊云科技(AWS)计费门户中的一个漏洞,该漏洞导致部分客户显示“欠下”了数百万甚至数十亿美元的云计算费用。
In an update on its status page, Amazon said it began seeing inaccurate billing data as of late Thursday. But by Friday morning, the company conceded that the “rollback of a recent change did not resolve the issue.” Amazon said the change relates to its billing computation subsystem. 亚马逊在其状态页面更新中表示,从周四晚间开始发现计费数据不准确。但到了周五上午,该公司承认“回滚最近的一次更改并未解决该问题”。亚马逊称,该更改与计费计算子系统有关。
The good news for the customers who were told they “owe” millions or billions to Amazon is they are likely off the hook. The billing estimates “do not reflect actual usage and charges,” Amazon said. 对于那些被告知“欠”亚马逊数百万或数十亿美元的客户来说,好消息是他们很可能无需承担这些费用。亚马逊表示,这些计费预估“并不反映实际的使用情况和费用”。
According to several screenshots posted by Amazon customers on Reddit, one customer was quoted a billing estimate of close to $2.5 billion for this month’s AWS usage, while others had similar alerts, ranging from a few million dollars to hundreds of millions of dollars. 根据亚马逊客户在 Reddit 上发布的几张截图显示,一位客户本月的 AWS 使用账单预估接近 25 亿美元,而其他人也收到了类似的提醒,金额从几百万美元到数亿美元不等。
When reached by email, Amazon spokesperson Aisha Johnson referred TechCrunch to the company’s status page and did not comment further, or answer questions about the bug. The company would not say, when asked, if any AWS accounts had been suspended or paused as a result of the issue. The issue is expected to last several more hours, per Amazon’s status page. 当通过电子邮件联系时,亚马逊发言人 Aisha Johnson 将 TechCrunch 转至公司状态页面,并未作进一步评论,也未回答有关该漏洞的问题。当被问及是否有任何 AWS 账户因此问题被暂停或冻结时,该公司拒绝置评。根据亚马逊状态页面显示,该问题预计还将持续数小时。