TikTok Says ‘Moderator Error’ Kept Perez Hilton Livestream Up
TikTok Says ‘Moderator Error’ Kept Perez Hilton Livestream Up
TikTok 表示“审核员失误”导致 Perez Hilton 的直播未被及时下架
Content warning: This article discusses self-harm. 内容警告：本文涉及自残相关内容。
On Tuesday night, the gossip blogger Perez Hilton, aka Mario Lavandeira Jr., was hospitalized after showing up on a TikTok livestream naked, covered in a red fluid that looked like blood, and wielding what appeared to be a knife. 周二晚上，八卦博主 Perez Hilton（原名 Mario Lavandeira Jr.）在 TikTok 直播中赤身裸体，身上覆盖着看起来像血的红色液体，并挥舞着疑似刀具的物品，随后被送往医院。
The stream—which TikTok claims lasted around 15 minutes—prompted concern from horrified viewers, who immediately contacted the police. But it also raised questions about how TikTok could have allowed the stream to continue for so long without intervention. TikTok 声称该直播持续了约 15 分钟。直播引发了惊恐观众的担忧，他们立即联系了警方。但这也引发了人们的质疑：TikTok 为何能让该直播在没有干预的情况下持续这么长时间。
TikTok spokesperson Jamie Favazza told WIRED via email that TikTok’s automated moderation systems flagged the livestream minutes after it started, but a “moderator error” caused a delay in its removal as well as the account’s subsequent ban. Favazza also shared that TikTok contacted law enforcement shortly after the livestream was flagged. TikTok 发言人 Jamie Favazza 通过电子邮件告诉《连线》（WIRED），TikTok 的自动化审核系统在直播开始几分钟后就标记了该内容，但由于“审核员失误”，导致直播下架及随后的封号操作出现延迟。Favazza 还表示，TikTok 在直播被标记后不久就联系了执法部门。
The platform did not respond to follow-up questions regarding the nature of this moderator error or exactly how long the error delayed the removal of the livestream. 对于该审核员失误的具体性质，以及这一失误究竟导致直播下架延迟了多久，该平台并未回应后续提问。
During Lavandeira’s stream, the Miami-Dade County Sheriff’s Office received “multiple calls regarding an individual who was livestreaming acts of self-harm on social media,” dispatching a crisis response unit and mental health professionals to his home, according to Samantha Choon, a detective with the sheriff’s office. A public information officer for the sheriff’s office separately confirmed to WIRED over the phone that the individual in question was Lavandeira. 据迈阿密戴德县警长办公室的侦探 Samantha Choon 称，在 Lavandeira 直播期间，警长办公室接到“多个关于有人在社交媒体上直播自残行为的电话”，并派遣了危机应对小组和心理健康专家前往其住所。警长办公室的一名公共信息官在电话中向《连线》证实，当事人确实是 Lavandeira。
TikTok’s official content guidelines prohibit “content that shows, promotes, or provides instructions for suicide or self-harm” as well as “graphic, violent, or disturbing content.” The platform has said that it uses a “combination” of automated systems and human moderation to screen for such content. The company entered into a new ownership structure in January, with a newly formed joint venture assuming responsibility for content moderation and data security in the US. TikTok 的官方内容准则禁止“展示、宣传或提供自杀或自残指南的内容”，以及“血腥、暴力或令人不安的内容”。该平台表示，它使用自动化系统和人工审核的“组合”方式来筛选此类内容。该公司于 1 月份进入了新的所有权结构，由一家新成立的合资企业负责美国地区的内容审核和数据安全。
Yet following news that Lavandeira was hospitalized, many on social media questioned why the platform left the livestream up for long enough that thousands of viewers saw it, given its content guidelines. Some speculated that the platform left the stream up for 30 minutes or more before it banned the account. Favazza denied this to WIRED, saying the stream was up for “half” that time and that Perez’s subsequent streams were cut within 90 seconds. 然而，在 Lavandeira 入院的消息传出后，社交媒体上的许多人质疑，鉴于其内容准则，为什么该平台会让直播持续那么久，以至于数千名观众看到了它。一些人推测该平台在封禁账号前让直播持续了 30 分钟或更久。Favazza 向《连线》否认了这一点，称直播持续的时间只有上述时间的一半，且 Perez 此后的直播都在 90 秒内被切断。
Nonetheless, this is not the first time that TikTok, as well as livestreaming platforms in general, have been accused of failing to properly moderate content featuring suicide or self-harm. In 2020, The Intercept reported that a young Brazilian man had livestreamed his own suicide on the platform. Later that year, TikTok also struggled to remove graphic clips of the final moments of Ronnie McNutt, who went viral after taking his own life on Facebook Live. 尽管如此，这已不是 TikTok 以及直播平台首次被指控未能妥善审核涉及自杀或自残的内容。2020 年，《拦截》（The Intercept）报道称，一名巴西年轻男子在平台上直播了自己的自杀过程。同年晚些时候，TikTok 在删除 Ronnie McNutt 生命最后时刻的血腥片段时也遇到了困难，McNutt 因在 Facebook Live 上自杀而引发了广泛关注。
In response to a request for comment from WIRED, Dante Rusciolelli, Lavandeira’s manager and the CEO of Golden Artists Entertainment, said Lavandeira’s team was “not in a position to comment on TikTok’s internal policies, moderation decisions, or its communications with law enforcement.” 在回应《连线》的置评请求时，Lavandeira 的经纪人兼 Golden Artists Entertainment 首席执行官 Dante Rusciolelli 表示，Lavandeira 的团队“无法就 TikTok 的内部政策、审核决定或其与执法部门的沟通发表评论”。
“Our focus remains entirely on Perez’s health and well-being,” Rusciolelli added via email. “We appreciate the concern surrounding this situation and respectfully ask that his privacy be honored while he receives the care and support he needs.” “我们的重心完全放在 Perez 的健康和福祉上，”Rusciolelli 通过电子邮件补充道。“我们感谢各界对这一情况的关心，并恳请在他在接受所需护理和支持的同时，尊重他的隐私。”
Additional reporting by Manisha Krishnan. 本文由 Manisha Krishnan 补充报道。
If you or someone you know is struggling with thoughts of self-harm or suicide, call the Suicide and Crisis Lifeline at 988 for support. 如果您或您认识的人正受到自残或自杀念头的困扰，请拨打自杀与危机生命线 988 寻求支持。