How to tell if your AI platforms’ accounts have been hacked

如何判断你的 AI 平台账号是否被黑

Just like any other online service, hackers can target and break into your accounts on popular AI platforms such as ChatGPT, Claude, and Perplexity. TechCrunch has created a comprehensive guide to help you protect yourself if you suspect someone has broken into your account on one of the internet’s most popular platforms, social networks, or messaging apps. Now, we’re here to show you how to check whether your accounts on AI platforms have been hacked.

就像其他任何在线服务一样，黑客可能会盯上并入侵你在 ChatGPT、Claude 和 Perplexity 等热门 AI 平台上的账号。TechCrunch 此前曾制作过一份详尽的指南，旨在帮助你在怀疑账号被入侵时保护自己，涵盖了互联网上最热门的平台、社交网络或通讯应用。现在，我们将向你展示如何检查你的 AI 平台账号是否已被黑客入侵。

As usual, we recommend using unique passwords stored in a password manager, and turning on multi-factor authentication (MFA), so that even if someone steals your password, they won’t be able to log in without that second piece of information. ChatGPT and Perplexity offer MFA. Claude doesn’t, because instead of asking for a password, Anthropic’s AI chatbot sends a login link to your email address. All three of these AI platforms offer similar ways to check if there’s a suspicious device logged into your account. Here’s exactly how each platform works.

像往常一样，我们建议使用存储在密码管理器中的唯一密码，并开启多因素身份验证（MFA），这样即使有人窃取了你的密码，没有第二重验证信息他们也无法登录。ChatGPT 和 Perplexity 都提供 MFA 功能。Claude 则不然，因为它不要求设置密码，而是通过向你的电子邮箱发送登录链接的方式进行验证。这三个 AI 平台都提供了类似的方法来检查是否有可疑设备登录了你的账号。以下是每个平台的具体操作方式。

ChatGPT

To find out if someone has broken into your ChatGPT account, open it on your computer’s browser, click on your username in the bottom left corner, go to “Settings,” then “Security and Login,” and finally click on “Active Sessions.” You will see where you are logged into your ChatGPT account. If you see any device you don’t recognize, you can log out of that single device. You can also click on “Log out all.”

要查看是否有人入侵了你的 ChatGPT 账号，请在电脑浏览器中打开它，点击左下角的用户名，进入“设置”（Settings），然后点击“安全与登录”（Security and Login），最后点击“活动会话”（Active Sessions）。你将看到当前登录 ChatGPT 账号的所有位置。如果你发现任何不认识的设备，可以将其单独登出。你也可以点击“全部登出”（Log out all）。

At this point, if you want to change your password, you need to log out of your account. Then, on ChatGPT’s website, click “Log in” located in the bottom-left corner, enter your email address, click on “Forgot password,” and then “Continue.” ChatGPT will then send you an email containing a six-digit code. Enter the code on the ChatGPT login page, click “Continue,” and then enter a new password. You can also click “reset your password” in the email you received to see the official instructions on how to do that.

此时，如果你想更改密码，需要先退出账号。然后，在 ChatGPT 网站上，点击左下角的“登录”（Log in），输入你的电子邮箱地址，点击“忘记密码”（Forgot password），然后点击“继续”（Continue）。ChatGPT 会向你发送一封包含六位验证码的电子邮件。在 ChatGPT 登录页面输入该验证码，点击“继续”，然后输入新密码。你也可以点击收到的电子邮件中的“重置密码”（reset your password）链接，查看官方提供的操作指南。

Claude

For Claude, open it in your computer’s browser, click on your username in the bottom-left corner, then “Settings,” and click on “Account.” That’s where you will see your “Active sessions.” If you don’t recognize one of them, hover over it, click on the three vertical dots that appear on the right, and click “Log out” or “Terminate.”

对于 Claude，请在电脑浏览器中打开它，点击左下角的用户名，进入“设置”（Settings），然后点击“账户”（Account）。在这里你可以看到你的“活动会话”（Active sessions）。如果你发现其中有不认识的会话，将鼠标悬停在上面，点击右侧出现的三个垂直点，然后点击“登出”（Log out）或“终止”（Terminate）。

If you want, you can click on “Log out of all devices.” At that point, you’ll be able to log back into your account using your email address. You will receive an email with a link to log in. Claude does not allow you to use passwords at all, so there’s no password to change.

如果需要，你可以点击“从所有设备登出”（Log out of all devices）。之后，你可以使用电子邮箱重新登录账号。你将收到一封包含登录链接的电子邮件。Claude 完全不支持使用密码，因此无需更改密码。

Perplexity

In the case of Perplexity, the AI-powered search engine does not show you where you are logged in. So if you’re worried someone may have broken into your account, go to Perplexity in your browser and click your username in the bottom-left corner, then “All settings.” Finally, click on “Sign out of all sessions,” and then “Confirm.”

对于 Perplexity，这个 AI 搜索引擎不会显示你的登录位置。因此，如果你担心有人入侵了你的账号，请在浏览器中打开 Perplexity，点击左下角的用户名，然后进入“所有设置”（All settings）。最后，点击“退出所有会话”（Sign out of all sessions），然后点击“确认”（Confirm）。

At that point, you can log back in by entering your email address. You will then receive an email with a unique six-digit code. Enter the code on the website to log in, or click on the “Sign in” button in the email to log in directly.

之后，你可以通过输入电子邮箱重新登录。你将收到一封包含唯一六位验证码的电子邮件。在网站上输入该验证码即可登录，或者直接点击邮件中的“登录”（Sign in）按钮进行登录。