Oura faces lawsuit accusing it of misleading consumers about sleep-tracking accuracy

Oura 面临集体诉讼，被指误导消费者关于睡眠追踪的准确性

A proposed class action lawsuit is accusing smart ring maker Oura of deceiving consumers about the accuracy of its sleep tracking features. The lawsuit, filed on Thursday by Clarkson Law Firm in San Francisco, alleges that Oura rings are unable to measure any of the physiological signals needed to assess sleep quality or determine sleep stages, and that they instead rely on AI-generated estimates that have “a coin flip’s chance of being correct,” according to the complaint.

一项拟议的集体诉讼指控智能戒指制造商 Oura 在其睡眠追踪功能的准确性上欺骗了消费者。该诉讼于周四由旧金山的 Clarkson 律师事务所提起，诉状称 Oura 戒指无法测量评估睡眠质量或确定睡眠阶段所需的任何生理信号，而是依赖于人工智能生成的估算值，据称这些估算值“准确率仅相当于抛硬币”。

The lawsuit follows years of Oura users taking to the internet to share their frustration with the smart ring’s sleep accuracy, with some saying they felt they slept poorly but were told their sleep had been optimal. Some have also expressed doubts about the device’s ability to monitor and detect sleep cycles.

在此之前，多年来一直有 Oura 用户在网上表达对该智能戒指睡眠监测准确性的不满，一些用户表示他们明明感觉睡得很差，但设备却显示他们的睡眠状态良好。还有一些用户对该设备监测和检测睡眠周期的能力表示怀疑。

“To capitalize on consumers’ desire for a tracker that could actually track sleep and monitor their sleep cycles, Oura sold expensive tracking rings, priced at $300 and up, advertising exactly that: that Oura rings are capable of seeing what only a hospital sleep lab can see, including the four different stages of sleep,” the complaint reads. “Oura did not just claim to measure a heartbeat or a temperature, but the exact stage of sleep the wearer is in—which in reality requires electrodes in the scalp and sensors on the eyes, as only a hospital or other clinical setting can do.”

诉状写道：“为了利用消费者对能够真正追踪睡眠和监测睡眠周期的追踪器的需求，Oura 出售了价格在 300 美元及以上的昂贵追踪戒指，并大肆宣传：Oura 戒指能够看到只有医院睡眠实验室才能看到的数据，包括睡眠的四个不同阶段。Oura 不仅仅声称能测量心率或体温，还声称能测量佩戴者所处的精确睡眠阶段——而这在现实中需要头皮电极和眼部传感器，只有医院或其他临床环境才能做到。”

Despite this, the complaint alleges that Oura marketed its ring as being “built for accuracy” and offering “unparalleled accuracy.” It says Oura told customers its smart rings could achieve 79% accuracy in their measurements, and more recently claimed that the rings offered 95% sleep-staging accuracy compared with clinical sleep labs.

尽管如此，诉状指控 Oura 将其戒指宣传为“为准确性而生”，并提供“无与伦比的准确性”。诉状称，Oura 曾告诉客户其智能戒指的测量准确率可达 79%，最近更声称与临床睡眠实验室相比，其戒指的睡眠分期准确率达到了 95%。

The complaint goes on to allege that Oura cannot measure sleep or cycles because “sleep happens in the brain, not on one’s finger.” Oura did not immediately respond to TechCrunch’s request for comment.

诉状进一步指出，Oura 无法测量睡眠或睡眠周期，因为“睡眠发生在大脑中，而不是手指上”。Oura 未能立即回应 TechCrunch 的置评请求。

“When people rely on a device to guide decisions about their health, misinformation cannot be tolerated,” said Ryan Clarkson, co-founder and managing partner at Clarkson Law Firm, in an emailed press release. “Oura users trust that the numbers on their screen reflect reality. People structure their days, interpret the way they feel, and design their lives around inaccurate figures spit out by these devices. Marketing an inaccurate sleep tracker as precise and reliable is dangerous because people believe it – and change their behavior accordingly.”

“当人们依赖设备来指导健康决策时，错误信息是不可容忍的，” Clarkson 律师事务所联合创始人兼管理合伙人 Ryan Clarkson 在一份电子邮件新闻稿中表示。“Oura 用户相信屏幕上的数字反映了现实。人们根据这些设备吐出的不准确数据来安排日程、解读自身感受并规划生活。将一个不准确的睡眠追踪器营销为精确可靠的产品是危险的，因为人们会相信它，并据此改变自己的行为。”

The complaint calls on Oura to stop deceiving consumers by falsely advertising its wearables as having capabilities they don’t deliver. It also seeks injunctive relief to prevent Oura from continuing to misrepresent its products, as well as restitution for consumers who purchased the products based on those allegedly false claims.

诉状要求 Oura 停止通过虚假宣传其可穿戴设备具备实际并不存在的功能来欺骗消费者。诉讼还寻求禁令救济，以防止 Oura 继续对其产品进行虚假陈述，并要求为那些基于上述所谓虚假宣传而购买产品的消费者提供赔偿。