Customer Data Permanently Lost in Iran Strikes on Amazon Data Centers

Customer Data Permanently Lost in Iran Strikes on Amazon Data Centers

伊朗袭击亚马逊数据中心导致客户数据永久丢失

Half a year after Iranian drone strikes knocked out multiple Amazon data centers, the US tech company has acknowledged the permanent loss of some customer data that was hosted in Bahrain and the United Arab Emirates. 在伊朗无人机袭击导致多个亚马逊数据中心瘫痪半年后,这家美国科技公司承认,托管在巴林和阿拉伯联合酋长国的部分客户数据已永久丢失。

Amazon Web Services was “unable to restore access to the resources and data” hosted in some of the war-damaged data centers, according to an AWS dashboard update posted on September 15. The development was first reported by Reuters and suggests that the Iranian strikes inflicted catastrophic damage on the data centers. 根据亚马逊云科技(AWS)9月15日发布的状态仪表板更新,AWS“无法恢复对”部分受战争破坏的数据中心内所托管资源和数据的访问。这一进展最初由路透社报道,表明伊朗的袭击对这些数据中心造成了灾难性的破坏。

Customer data was irretrievably lost in one of three AWS availability zones in the United Arab Emirates region, specifically the mec1-az2 availability zone. Each availability zone is serviced by one or more Amazon data centers. 在阿拉伯联合酋长国区域的三个AWS可用区中,其中一个(即mec1-az2可用区)的客户数据已无法找回。每个可用区均由一个或多个亚马逊数据中心提供服务。

The company is still working on “recovering regional resources” and restoring resources hosted in the other two availability zones in the United Arab Emirates. The AWS update described ongoing work to replace “affected infrastructure” and promised to update customers on a restoration of services in the coming months. 该公司目前仍在致力于“恢复区域资源”,并修复托管在阿联酋另外两个可用区内的资源。AWS的更新说明描述了正在进行的更换“受损基础设施”的工作,并承诺在未来几个月内向客户通报服务恢复情况。

But the destruction was apparently even more widespread for the data centers in the Bahrain region, because Amazon said it was unable to restore access to resources and data across all three availability zones there. 但巴林地区数据中心所遭受的破坏显然更为严重,因为亚马逊表示,无法恢复该地区所有三个可用区的资源和数据访问。

“The damage to our infrastructure spanned multiple availability zones and exceeded what our regional and multi-AZ services are designed to withstand,” the AWS update said. AWS的更新中写道:“我们基础设施所受的破坏跨越了多个可用区,超出了我们区域服务和多可用区服务所能承受的设计极限。”

The company had already suspended customer billing in the affected AWS regions in Bahrain and the UAE and has spent the past six months attempting to restore normal operations. 该公司此前已暂停了巴林和阿联酋受影响AWS区域的客户计费,并在过去六个月里一直试图恢复正常运营。

The Iranian drones first struck the Amazon data centers on March 1 in the opening days of the ongoing war that began with US-Israeli attacks on Iran on February 28. 伊朗无人机于3月1日首次袭击了亚马逊数据中心,当时正值2月28日美以对伊朗发动袭击后引发的持续战争的初期。

AWS immediately urged customers to migrate resources to other cloud regions and use remote backups to restore any “inaccessible resources.” The cloud service also reportedly issued $150 million in customer credits following the initial Iranian strikes in March. AWS随即敦促客户将资源迁移到其他云区域,并利用远程备份来恢复任何“无法访问的资源”。据报道,在3月份伊朗首次袭击后,该云服务商还向客户发放了1.5亿美元的抵扣额度。

A follow-up Iranian strike focused on Amazon’s data centers in Bahrain on April 1. The latest AWS update acknowledged this “disruption” of a second availability zone in the Bahrain region in April but described most affected customers as having already followed the company’s recommendations to migrate their cloud computing workloads elsewhere. 4月1日,伊朗对亚马逊位于巴林的多个数据中心进行了后续打击。AWS最新的更新承认了4月份巴林地区第二个可用区遭受的这一“中断”,但表示大多数受影响的客户已经遵循公司建议,将其云计算工作负载迁移到了其他地方。

On July 24, Iran’s Islamic Revolutionary Guard Corps launched yet another strike using missiles that specifically targeted a remaining Amazon data center structure in Bahrain. That damage was independently confirmed by satellite imagery. 7月24日,伊朗伊斯兰革命卫队再次发动袭击,使用导弹专门瞄准了巴林境内剩余的一处亚马逊数据中心建筑。该破坏情况已通过卫星图像得到独立证实。

“We remain committed to supporting our customers in Bahrain in the long term and will share a further update in early 2027,” the latest AWS update said. AWS最新的更新称:“我们仍致力于长期支持巴林的客户,并将于2027年初分享进一步的更新。”

Meanwhile, the US-Israeli war with Iran has since spiraled into a broader regional conflict and growing global energy crisis because of attacks on shipping in the Strait of Hormuz and the Bab al-Mandeb Strait. One of the few silver linings has been the surging interest worldwide in renewable power generation, such as solar rooftop panels. 与此同时,由于霍尔木兹海峡和曼德海峡的航运受到攻击,美以与伊朗的战争已演变为更广泛的地区冲突,并引发了日益严重的全球能源危机。为数不多的积极影响之一是全球对可再生能源发电(如屋顶太阳能电池板)的兴趣激增。

This story originally appeared on Ars Technica. 本文最初发表于 Ars Technica。