Hackers activate automatic defrosting in supermarket fridges across Europe

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An ongoing cyberattack has reportedly struck major supermarket chains across Europe, disrupting refrigeration control systems. The attack — which has reportedly seen units set to continuously defrost at 50 degrees Celsius — is also apparently affecting deliveries and in-store pricing powered by electronic shelf labels, La Dépêche reports.

据《La Dépêche》报道，一场持续的网络攻击据称已袭击了欧洲各大连锁超市，扰乱了其制冷控制系统。据报道，此次攻击将冷柜设置为以 50 摄氏度的温度持续除霜，并影响了配送服务以及由电子货架标签支持的店内定价系统。

According to the report, “several” major retailers have been targeted by a cyberattack, which has hit Danfoss-made refrigeration controls used by French supermarkets Intermarché, Leclerc, and Coopérative U. Indeed, the latter’s president, Dominique Schelcher, has confirmed as of Monday morning that “A cyberattack has been affecting the refrigeration production facilities of several stores in our network since last night.”

据报道，有“多家”大型零售商成为网络攻击的目标，这些攻击影响了法国超市 Intermarché、Leclerc 和 Coopérative U 所使用的丹佛斯（Danfoss）制冷控制系统。Coopérative U 的总裁多米尼克·谢尔彻（Dominique Schelcher）已于周一上午证实：“自昨晚以来，一场网络攻击一直影响着我们网络中多家门店的制冷生产设施。”

The report states the units have had their automatic defrosting systems activate, but that hackers have also configured the function — which normally runs for just two hours a day — into a continuous, forced defrosting cycle with the temperature set to a toasty 50 degrees Celsius. Sources reportedly described “a wave of heat” escaping from fridges and freezers.

报告指出，这些设备的自动除霜系统已被激活，但黑客还将该功能（通常每天仅运行两小时）配置为持续的强制除霜循环，并将温度设定为高达 50 摄氏度。据消息人士描述，冰箱和冷柜中散发出“一股热浪”。

Early reports indicate losses are already approaching 300,000 euros, but could run into several million euros nationwide. Separately, NOS in the Netherlands reports that several supermarket chains have been hit with a malfunction due to a cybersecurity incident on Sunday afternoon. Albert Heijn, Etos, and Gall & Gall have had their websites taken down, impacting deliveries.

早期报告显示，损失已接近 30 万欧元，全国范围内的损失可能高达数百万欧元。另外，荷兰 NOS 报道称，周日下午发生的一起网络安全事件导致多家连锁超市出现故障。Albert Heijn、Etos 和 Gall & Gall 的网站被迫下线，影响了配送服务。

It is unclear at this stage whether the two attacks are related or how widespread either of them is. Belgium’s Delhaize chain, which belongs to Albert Heijn, has also reported disruption. Images online show stores in Amsterdam warning customers about price problems, and the suspension of loyalty programs that have also been impacted by the incident.

目前尚不清楚这两起攻击是否有关联，也不清楚其影响范围有多大。隶属于 Albert Heijn 的比利时 Delhaize 连锁店也报告了中断情况。网上的图片显示，阿姆斯特丹的门店正在提醒顾客注意价格问题，并暂停了受此次事件影响的忠诚度计划。