Supermarket freezers across Europe hit by second suspected cyber-attack

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Supermarket freezers across Europe hit by second suspected cyber-attack

A worker at ICA’s Sjöbo supermarket in southern Sweden throws away spoiled goods after its cooling units overheated. Photograph: Johan Nilsson/EPA.

瑞典南部ICA Sjöbo超市的一名员工在冷冻设备过热后,正在清理变质的商品。图片来源:Johan Nilsson/EPA。

Shop fridges and freezers across Europe hit by fresh suspected cyber-attack. Chains in seven countries say cooling unit temperatures rose overnight in incident similar to hack of French shops. Who is hacking Europe’s supermarket fridges and freezers, and why?

欧洲各地的商店冷藏柜和冷冻柜遭遇了新的疑似网络攻击。七个国家的连锁店表示,其冷冻设备的温度在夜间升高,这与此前法国商店遭受的黑客攻击事件类似。究竟是谁在攻击欧洲超市的冷藏和冷冻设备,目的又是什么?

Supermarket chains in at least seven European countries have said the temperatures of refrigerators and freezers in some of their shops soared overnight to as high as 50C (122F), echoing a cyber-attack last month that caused millions of euros of damage in France.

欧洲至少七个国家的连锁超市表示,其部分门店的冷藏柜和冷冻柜温度在夜间飙升至50摄氏度(122华氏度),这与上个月在法国造成数百万欧元损失的网络攻击事件如出一辙。

Retailers in Belgium, Estonia, Ireland, Finland, Luxembourg, the Netherlands and Sweden reported problems with their refrigeration systems on Monday, and several companies confirmed they had been hacked.

比利时、爱沙尼亚、爱尔兰、芬兰、卢森堡、荷兰和瑞典的零售商周一报告了其制冷系统出现的问题,多家公司证实他们遭到了黑客攻击。

The EU food and agriculture commissioner, Christophe Hansen, said the repeated cyber-attacks were deeply concerning, calling them “a deliberate attempt to disrupt our food supply chain and undermine consumers’ confidence in it”.

欧盟农业与食品专员克里斯托弗·汉森(Christophe Hansen)表示,这些反复发生的网络攻击令人深感担忧,他称这是“蓄意破坏我们食品供应链并削弱消费者对其信心”的行为。

The incidents follow an attack in France last month in which hackers seized control of cooling units in as many as 700 supermarkets, raising their temperatures as high as 50C (122F) and causing fires and food losses estimated in the tens of millions of euros.

在此次事件之前,法国上个月也发生过类似攻击,黑客控制了多达700家超市的制冷设备,将其温度调高至50摄氏度(122华氏度),导致火灾并造成了估计达数千万欧元的食品损失。

A growing range of devices, including refrigeration systems, can now be monitored and controlled remotely, leading authorities to particularly fear government-sponsored hybrid attacks after Russia’s 2022 invasion of Ukraine.

包括制冷系统在内,越来越多的设备现在可以进行远程监控和控制,这使得当局在俄罗斯2022年入侵乌克兰后,特别担心政府支持的混合攻击。

Sweden’s Coop chain told the daily Aftonbladet that six of its shops had been hit, while ICA said it was “aware that a limited number of stores were affected by an incident overnight which impacted their refrigeration and freezer systems”.

瑞典Coop连锁店告诉《晚报》(Aftonbladet),其六家门店受到影响;而ICA则表示,他们“已知悉有少数门店在夜间发生的事件中受到影响,导致其冷藏和冷冻系统出现问题”。

An ICA shop at Sjöbo in southern Sweden posted that its fridges and freezers had been hacked and their temperature set at 50C. Another in Stockholm said its freezers were broken “due to a 2am cyberattack” and that “everything was destroyed”.

瑞典南部Sjöbo的一家ICA门店发帖称,其冷藏柜和冷冻柜遭到黑客攻击,温度被设定为50摄氏度。斯德哥尔摩的另一家门店表示,其冷冻柜“因凌晨2点的网络攻击”而损坏,且“所有东西都被毁了”。

The head of Sweden’s national cybersecurity centre, John Billow, said it was working on incidents around the country. It had established the country had “quite a lot of exposed operational technology devices” that needed updating or patching, he told Reuters.

瑞典国家网络安全中心负责人约翰·比洛(John Billow)表示,该中心正在处理全国各地的相关事件。他告诉路透社,他们已经确定该国存在“大量暴露在外的操作技术设备”,需要进行更新或修补。

The Dutch retailer Ahold Delhaize, which last month reported a similar incident to police in the Netherlands, said fridges and freezers in dozens of its supermarkets in Belgium and Luxembourg had been hit.

荷兰零售商阿霍德·德尔海兹(Ahold Delhaize)上个月曾向荷兰警方报告过类似事件,该公司表示,其在比利时和卢森堡的数十家超市的冷藏柜和冷冻柜也受到了攻击。

It did not specify the cause, but reporters visiting a shop north-east of Brussels saw refrigerators and freezers empty and a sign reading: “Due to cyberattacks, there will be no products on the refrigerated or freezer shelves. We offer our sincere apologies.”

该公司未说明具体原因,但记者在布鲁塞尔东北部的一家商店看到,冷藏柜和冷冻柜空空如也,上面贴着一张告示:“由于网络攻击,冷藏或冷冻货架上将不会有产品。我们深表歉意。”

A company spokesperson, Sarah De Meester, said the range of fresh and frozen products was “temporarily somewhat limited” in affected shops, but that distribution centres were operating normally and there was no disruption to deliveries.

公司发言人莎拉·德·梅斯特(Sarah De Meester)表示,受影响门店的新鲜和冷冻产品种类“暂时受到一定限制”,但配送中心运作正常,交付工作未受干扰。

Belgium’s Le Soir newspaper reported that dozens of shops and supermarkets had been affected, including five Spar outlets, Shop & Go convenience shops attached to Q8 service stations and some smaller Proxy Delhaize mini-markets.

比利时《晚报》(Le Soir)报道称,数十家商店和超市受到影响,包括五家Spar门店、附属于Q8加油站的Shop & Go便利店以及一些较小的Proxy Delhaize迷你超市。

“We started mobilising technicians at 1am,” Stephan Moelans, the chief executive of Sabcobel, which operates Delhaize’s refrigeration systems, told the paper. “We spent all night and morning disconnecting the affected installations.”

“我们凌晨1点就开始调动技术人员,”负责德尔海兹制冷系统的Sabcobel公司首席执行官斯蒂芬·莫兰斯(Stephan Moelans)告诉该报。“我们整晚和整个上午都在断开受影响设备的连接。”

He told the Belga news agency the incident had been a cyber-attack and that the units’ evaporators were switched to defrost mode.

他告诉贝尔加通讯社(Belga news agency),这是一次网络攻击,设备的蒸发器被切换到了除霜模式。

The Colruyt and Intermarché supermarket chains also said they had been hit by technical problems affecting fridges in five and 15 of their shops respectively, and Carrefour Belgium reported disruption in about 15 of its 700 shops.

Colruyt和Intermarché连锁超市也表示,他们分别有5家和15家门店的冷藏柜受到技术问题影响,家乐福比利时公司则报告称其700家门店中约有15家受到干扰。

“It’s a cyber-attack, there is no other reason,” said Mich Vergauwen, a Carrefour spokesperson. An Ikea Belgium spokesperson likewise told Agence France-Presse that a cyber-attack had caused the temperature of freezers in its Mons shop to rise suddenly.

“这就是网络攻击,没有其他原因,”家乐福发言人米奇·维尔高文(Mich Vergauwen)说。宜家比利时发言人同样告诉法新社,一次网络攻击导致其蒙斯(Mons)门店的冷冻柜温度突然升高。

Ikea, famous for its in-store Swedish meatballs, said it had had to remove some food products from refrigeration units as a precaution and expected some food waste as a result.

以店内瑞典肉丸闻名的宜家表示,出于预防措施,他们不得不从制冷设备中移出部分食品,并预计因此会造成一定的食物浪费。

In Finland, the Helsingin Sanomat newspaper said shops operated by the Kesko supermarket chain were investigating similar problems, while the Dutch public radio NOS reported that the systems of at least 17 mainly small local shops had been affected.

在芬兰,《赫尔辛基日报》(Helsingin Sanomat)称Kesko连锁超市运营的门店正在调查类似问题,而荷兰公共广播电台NOS报道称,至少有17家主要是小型本地商店的系统受到了影响。

At one Estonian supermarket chain, attackers accessed a computer controlling the refrigeration system and turned up the temperature to 50C, the refrigeration supply company Kitman Coldtech told the ERR broadcaster.

爱沙尼亚一家连锁超市的制冷供应公司Kitman Coldtech告诉ERR广播公司,攻击者入侵了一台控制制冷系统的计算机,并将温度调高至50摄氏度。

“This is very fresh, it happened this morning,” its chief executive, Jann Mutso, said, adding that the attack was responded to within minutes and there had been no significant damage. The Selver supermarket chain said one of its outlets had been affected.

“这是刚发生的事情,就在今天早上,”其首席执行官扬·穆特索(Jann Mutso)说,并补充称攻击在几分钟内就得到了响应,没有造成重大损失。Selver连锁超市表示其一家门店受到了影响。

Ireland’s third-largest supermarket chain, SuperValu, said refrigeration systems limited to a specific model in 13 of its 223 shops had been affected by a cyber-incident, and that chilled and frozen products had been removed from sale.

爱尔兰第三大连锁超市SuperValu表示,其223家门店中有13家特定型号的制冷系统受到网络事件影响,冷藏和冷冻产品已下架。

Many cyber-attacks involve extortion or are politically motivated and are potentially carr

许多网络攻击涉及勒索或出于政治动机,并可能正在进行中。